Psychology intern at Zilver: meet Johanna
Curiosity is in Zilver’s genes. Deep contextual user research forms the foundation of many of our innovation and design projects. We’ve been told we are able to unlock customer insights that actually drive strategy and lead to meaningful innovations. But, curious as we are, that made us wonder: how do we do it exactly? What kind of insights fuel customer experience innovation? What makes our clients jump up and get to work to serve their customers better? Feeling the need for some self-reflection, we decided to get some help. From a psychology student no less.
Curious too? Meet our new team member Johanna.